Privacy Policy

1. Introduction

R2 Medical Clinic ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at r2medicalclinic.com, use our services, or interact with us in any way.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, date of birth, and mailing address when you submit a contact form, schedule a consultation, or become a patient.
• Health Information: Medical history, symptoms, treatment goals, lab results, and other health-related data provided during consultations and treatment (governed by HIPAA — see our HIPAA Notice).
• Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs collected automatically through cookies and analytics tools.
• Communication Data: Records of correspondence when you contact us via phone, email, or our website forms.

3. How We Use Your Information

• To provide, maintain, and improve our medical services
• To schedule appointments and respond to consultation requests
• To communicate with you about your treatment plan and follow-up care
• To process payments and manage your account
• To send appointment reminders and health-related communications
• To comply with legal and regulatory requirements
• To improve our website and user experience through analytics
• To protect against fraud and ensure the security of our services

4. Information Sharing & Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• Healthcare Operations: With healthcare providers, laboratories, and pharmacies involved in your care, as permitted by HIPAA.
• Service Providers: With trusted third-party vendors who assist with website hosting, payment processing, email communications, and analytics, bound by confidentiality agreements.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

6. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your personal and health information. This includes encryption of data in transit and at rest, secure access controls, regular security assessments, and employee training on data protection. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of marketing communications
• Request restrictions on how your health information is used

To exercise any of these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor without parental consent, we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website and services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: